The Goliath Application Availability Monitor for hospitals using Epic is a proactive early warning system for healthcare IT professionals. It runs automatically and alerts you to access and user issues with Epic and other applications before clinicians or physicians are impacted. You’ll not only get early warning alerts, but objective screenshot evidence documenting the root cause of application access or user issues that pinpoints root cause and speeds troubleshooting and resolution. Watch the video below to see how it works:
How it works: The Goliath Application Availability Monitor Module is the only purpose-built software module for hospitals using Epic that confirms application availability by exercising the whole application delivery infrastructure and executing the same sequence that real users take during the logon process. It ensures the availability of Epic applications, Citrix, VMware infrastructure, and networks from one central view to increase productivity and overall uptime.
Goliath Application Availability Monitor is fully integrated with the Goliath Performance Monitor, which provides a unified view combining performance metrics for End User Experience, and the underlying Citrix virtualization delivery infrastructure. This is the only IT operations software with purpose-built technology to integrate these data sources to help IT professionals proactively anticipate, troubleshoot and prevent end user experience issues. The Goliath Performance Monitor can integrate data from both synthetic virtual user sessions and real end user data, in both real-time and historic views, to get a complete view of the entire environment, not just a single element.