Goliath Technologies and Crossings Healthcare Solutions are pleased to announce a new partnership that enables Crossings Healthcare Solutions to resell Goliath’s End User Experience Monitoring & Management Module for Cerner.
Goliath’s End User Experience Module for Cerner is unique in that it is deployed both in the Cerner Data Center and on premise. This enables Healthcare IT professionals at their hospital location to get better than real-time performance metrics on Citrix, end user experience, and application logon times. Administrators also have the ability to review comprehensive historical data via reporting and analysis capabilities available out of the box. The visibility afforded by the End User Experience Module provides a complete picture on the entire end user experience from logon initiation through their use of the Cerner Application.
“We are very pleased that Crossings Healthcare Solutions, a subsidiary of Universal Health Services, has decided to resell our End User Experience Monitoring and Management Module for Cerner. They have been a valuable partner as we developed the technology, and we look forward to working with them as we take the product to market,” said Thomas Charlton, Chairman and CEO of Goliath Technologies.
Goliath’s End User Experience Monitoring and Management Module for Cerner allows systems administrators at the hospital location to get advanced warning of potential end user experience issues and, if they do occur, provide reports and analytics that deliver objective evidence of the root cause. The data generated by the End User Experience Module provides hospitals the information required for collaboration with Cerner to permanently resolve the toughest challenges.
Goliath Technologies’ End User Experience Monitoring and Management Module for Cerner is Healthcare IT’s only EMR/EHR performance monitoring software. The End User Experience Module provides a complete end-to-end view from the hospital to the Cerner Data Center in Kansas City, Missouri. See a webinar demonstrating the technology live from the UHS Data Centeron Thursday, August 4, 2016.
Goliath’s Logon Simulator for Cerner, which compliments Goliath’s End User Experience for Cerner Module, is configured in minutes from any hospital location, and it has application assurance logons to Cerner that run behind the scenes 24/7 at the hospital location. The technology will send alerts in the event that logon failure or slowness occurs, allowing for the identification of issues before they are noticed by the end user community. This is better than real time!
You can see product screenshots and get a 30-day free trial or demo of the new End User Experience Monitoring & Management Module for Cerner and the Logon Simulator for Cerner.
About Goliath Technologies
Goliath Technologies provides proactive IT Operations software for IT organizations that addresses the evolving challenges of deploying virtual server and virtual desktop infrastructure whether on premise or in the cloud. Our solutions are purpose built for these emerging platforms and application delivery methods, so they are vastly easier to use with greater functionality than alternative legacy products or point solutions. We communicate with existing enterprise frameworks, network centric solutions, and other IT management tools, so we complement and extend existing IT investments with our virtual server and virtual desktop specific functionality. Customers include Walmart, Bank of America, Facebook, UHS, the VA, ADP, Verizon Wireless, and Office Depot.
About Crossings Healthcare Solutions
Crossings Healthcare Solutions was established in 2014 to provide custom clinical decision support software that enhances the Cerner Millennium System. Our award-winning MPages and Advisors solutions have been installed at 25 hospitals in six states, including California, Nevada, Texas, Oklahoma, Florida and South Carolina, as well as Washington D.C. These solutions are seamlessly integrated into clinical workflow to enhance usability, efficiency and communication. Crossings Healthcare Solutions is a subsidiary of Universal Health Services, Inc., a Fortune 500 corporation headquartered in King of Prussia, Pennsylvania.