A Complete Technical Guide to Understanding and Troubleshooting Citrix ICA/HDX

The Citrix Administrator’s Guide to Citrix ICA/HDX

Goliath Technologies has written a Troubleshooting Citrix ICA/HDX technical guide.

Introducing the new Citrix ICA/HDX technical guide, which provides a comprehensive understanding of ICA/HDX, the components that it’s built on, how it works, how it can be impacted by network conditions, and how to troubleshoot it. Armed with this information, we hope that you will be better equipped to troubleshoot and resolve what we have come to know as the ubiquitous “Citrix is slow” complaint from end users.

An Overview of What You’ll Read in the Guide 

  • Defining ICA/HDX
  • ICA/HDX and Its Dependencies
  • Troubleshooting ICA/HDX Session Performance
  • HDX Adaptive Transport and Enlightened Data Transport
  • ICA and NetScaler Gateway
  • Measuring ICA/HDX Performance
  • ICA/HDX Channels

The goal of the troubleshooting Citrix ICA/HDX technical guide that you are about to read is to provide a comprehensive understanding of ICA/HDX, the components that it’s built on, how it works, how it can be impacted by network conditions, and how to troubleshoot it. Armed with this information, we hope that you will be better equipped to troubleshoot and resolve what we have come to know as the ubiquitous “Citrix is slow” complaint from end users. This document was co-authored by the Citrix support team from Goliath Technologies and Marius Sandbu, CTP. Goliath products are used by some of the largest and most sophisticated Citrix deployments worldwide. And, in an environment where support directly from Citrix is not always helpful when solving complex end user experience issues, our support team steps in to assist customers directly. This document is a result of the deep experience and knowledge gained through thousands of hours spent with our customers in the pursuit of solving their Citrix problems.

Goliath Performance Monitor is a comprehensive troubleshooting, alerting, reporting and remediation technology that allows engineers to correlate a user’s performance between the ICA connection, channel, application, Windows, and hypervisor level to identify root cause. Purpose built for Citrix delivery infrastructures, Goliath Technologies delivers solutions to Citrix administrators that provide deep and wide visibility, allowing them to understand how ICA performance, network performance and system performance all impact end user experience.

The free guide is also filled with screenshots and “how to” technical information you can use to take proactive measures to understand and troubleshoot ICA/HDX issues.

CLICK HERE TO  Download your free copy.