Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, and Automai, specialized in application monitoring, has announced their partnership to extend Goliath’s solution to provide visibility into users’ experiences working within applications.

Organizations leverage Goliath’s software to anticipate, troubleshoot, and document end-user performance issues across their virtualized desktops powered by Citrix or VMware. In partnership with Automai, Goliath extends its reach to provide visibility into performance and response times when users are interacting with applications.

IT Pros can work with Goliath to monitor and troubleshoot end-user experience within applications.

“Goliath and Automai have a synergistic approach to eliminating the pains IT Pros have when monitoring and troubleshooting end-user experience issues. Goliath confirms that Citrix or VMware Horizon and all supporting infrastructure elements are available and high performing. Automai then extends this visibility into the application layer, identifying if individual pages or end-user activities are available and performing well – especially at peak usage time,” shares Thomas Charlton, CEO and Chairman of Goliath Technologies. “With our partnership, we can alert IT if there is any outage or slowness from the virtualized desktop delivery infrastructure down to actions performed within an application so they can be resolved before end users are impacted.”

Sam Benihya, CTO of Automai, says, “I believe the combined solution of Goliath and Automai is a must for organizations seeking to drive productivity and performance with the surge of remote workers due to COVID-19. Employees working from home need to have consistent and high-performing access to their virtualized desktops and applications to be productive.”

Goliath Technologies, the standard in Health IT, is already experiencing success extending its offerings for Health IT to include application performance testing. Health IT teams need a way to proactively monitor and test the clinician experience when working within their EHR systems – Cerner, Epic, MEDITECH, and Allscripts. Now with Goliath, Health IT professionals have end-to-end visibility into the performance of their virtualized desktop from Citrix or VMware Horizon, all supporting infrastructure elements, EHR and clinical applications, and into end-user behavior itself. They can proactively address issues before clinicians are impacted, all in an effort to improve patient care.

To learn more about Goliath Technologies’ solutions visit: https://goliathtechnologies.com/.

Application Performance Monitoring

Monitor Application Performance From End-Users’ Perspectives

By monitoring the front end of any application you are able to identify performance issues from the end user’s perspective and be alerted to it. You can identify how long it takes end users to open any web-based application, perform a transaction, or make any request IT can now answer around:

• Are end users experiencing slowness while working within the application?
• Where are the slow points when a user is working in an application?
• When did performance degradation start for a user?
• Is there a trend in user behavior impacting performance?
• Which transactions in the user’s application are slow?
• What other activities are occurring during the slow period?

Goliath Technologies tests performance and response time for any web-based application, whether on-premises or in the cloud. Know exactly how your business and clinical applications are performing and responding for your users – from any remote location.

IT is alerted if there is any slowness in the actions performed within the application so they can be resolved before end users are impacted.

About Goliath Technologies

Goliath Technologies offers end-user experience monitoring and troubleshooting software, with embedded intelligence and automation, that enables IT pros to anticipate, troubleshoot, and document performance issues regardless of where workloads, applications, or users are located. By doing so, Goliath helps IT break out of reactive mode, and into proactive mode. Customers include Universal Health Services, Ascension, CommonSpirit, Penn National Insurance, Bank of America, American Airlines, Office Depot, Tech Mahindra, Pacific Life, Xerox, HCL, and others. Learn more about how we empower proactive IT at goliathtechnologies.com.

About Automai

Automai specializes in automation solutions for load testing, performance monitoring, regression testing, and business automation that are so intelligent and flexible that you can use them out “out of the box” to optimize performance for all your business applications. Founded in 2000, Automai is headquartered in Los Angeles, California and is privately held. For more information about Automai, our software testing products and services, please email info@automai.com.