Among some of the technology initiatives, Citrix, for its enterprise-ready products, has been leveraging Firebase as a critical platform to build some of its break-through technologies As one of the most innovative cloud-based services being developed at Citrix, Concierge is the one to highlight.
The new technology was showcased for the first time at Citrix Synergy a couple weeks ago and took customer service and support to a whole new level. The service allows real-time, interactive and more personal customer service and support for mobile and web applications leveraging the Firebase platform. Thanks to the Realtime Database feature, the company has been able to deliver outstanding user experience and service using Firebase first-class security features, scalability and real-time capability, to all its current Tech Preview customers. Among technologies that already is built to support Google is XenMobile for Mobility and MDM/MAM of Android OS powered devices, Chromebooks with Citrix Receiver and more.