troubleshooting

Google and Goliath Technologies Partner to Deliver ChromeOS Device Monitoring

Alexander Ervik Johnsen ChromeOS, Citrix, Device Monitoring, Goliath Technologies, Google, Google ChromeOS, troubleshooting, VMware 2022-10-27

All-new extensive Google ChromeOS device monitoring and troubleshooting capabilities from Goliath Technologies. The deep integration between Google ChromeOS and Goliath Technologies gives IT professionals a comprehensive view of Google ChromeOS device health correlated with other IT elements that could potentially impact end-user experience including Citrix and/or VMware Horizon and all supporting infrastructure components. This intelligent […]

Liquidware

Liquidware CommandCTRL – Real-time monitoring and remediation

Alexander Ervik Johnsen CommandCTRL, Liquidware, Liquidware CommandCTRL, SaaS, SaaS Help Desk, troubleshooting 2022-09-22

Liquidware‘s CommandCTRL is a SaaS Help Desk solution that is purpose built to allow admins to remediate all their Windows workspaces wherever they are located. This solution is perfect for troubleshooting remote desktops whether physical, virtual or cloud — or whether they are stand-alone or server based. Lightweight agents on endpoints provide visibility into both […]

AOS/ Nutanix/ Nutanix AHV/ Nutanix Cloud Platform

Nutanix Cluster Troubleshooting

Alexander Ervik Johnsen AHV, allssh, CVM, genesis, NCC, Nutanix, Nutanix Cluster, Nutanix Services, troubleshooting 2022-09-06

In this article you will learn basic Nutanix Cluster Troubleshooting tips and tricks. Learn how to identify which Nutanix Cluster Services is down. Check back from time to time, as this is a article that is updated on a regular basis. If you run into issues with the Services in the Nutanix Cluster or the […]

Goliath Technologies

Goliath Technologies Announces Release of Citrix Logon Duration Scorecard

Alexander Ervik Johnsen Citrix, Goliath Technologies, Logon Duration, monitoring, troubleshooting 2022-01-27

Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software for hybrid cloud environments, announced has the release of their new Citrix Logon Duration Scorecard, expanding on its industry-leading end-user experience reporting and analytics suite.  The release includes the Citrix Logon Duration Scorecard and enhanced Logon Duration Trend Analysis reporting. The Scorecard objectively measures average […]

Goliath Technologies

Goliath Technologies Named Top 2021 Citrix Solution Provider

Alexander Ervik Johnsen Citrix, Goliath Technologies, troubleshooting 2021-02-24

Goliath Technologies, a leader in end user experience monitoring and troubleshooting software, has been named a Top Five Citrix Solution Provider for 2021 by Beyond Exclamation. Citrix Troubleshooting Now Faster and Easier for IT Pros Supporting Remote Workers. “With employees working from home, there are unique conditions that impact the user experience. It could be their home […]

Citrix/ CVAD/ Goliath Technologies

How to Monitor & Troubleshoot End User Experience on Citrix Workspace

Alexander Ervik Johnsen Citrix, CVAD, Goliath Technologies, Performance Monitoring, troubleshooting, XenApp, XenDesktop 2020-09-29

Citrix Ready shares how Goliath Technologies gives organizations the visibility they need to effectively monitor and troubleshoot end user experience across Citrix Workspaces. “Since Goliath is all automatic, you can just sit back and watch” Goliath Performance Monitor for Citrix Anticipate, Troubleshoot, and Document Citrix Issues Goliath Performance Monitor is the only comprehensive Citrix monitoring and troubleshooting […]

Goliath Technologies/ Blog

A Complete Technical Guide to Understanding and Troubleshooting Citrix ICA/HDX

Alexander Ervik Johnsen Citrix, Goliath Technologies, HDX, ICA, troubleshooting 2017-03-22

Goliath Technologies has written a Troubleshooting Citrix ICA/HDX technical guide. Introducing the new Citrix ICA/HDX technical guide, which provides a comprehensive understanding of ICA/HDX, the components that it’s built on, how it works, how it can be impacted by network conditions, and how to troubleshoot it. Armed with this information, we hope that you will be better […]

NetScaler

Citrix NetScaler Diagnostics Support Tools

Alexander Ervik Johnsen Citrix, NetScaler, Tools, troubleshooting, utilities 2012-02-03

Many times when you open up a support case, first thing you would be asked is to provide the “Tech Support File”. What is this file and how you get it? Single place where you can do all this is “Diagnostics” page on the UI. The tech support tools have many options and let us […]

MED-V

Microsoft Enterprise Desktop Virtualization v2 released

Alexander Ervik Johnsen Application Publishing, Desktop Virtualization, med-v, MED-V Workspace Packager, MED-V workspaces, Microsoft, troubleshooting, Virtual PC, Windows, Windows 7, Windows Powershell, workspace 2011-03-11

Microsoft today announced the general availability of MDOP 2011, which includes among other things the long awaited MED-V 2.0! So what’s new in MED-V 2.0: MED-V Workspace Creation MED-V Workspace Packages must be created by using Windows Virtual PC. Existing Virtual PC 2007 images must be migrated. The virtual machine Prep tool is not included […]

XenClient

Problem with Citrix XenClient logon after upgrade from RC2 to 1.0

Alexander Ervik Johnsen Citrix, Error, Synchronizer, troubleshooting, upgrade, XenClient, XenClient Technical Support Option: console access 2010-10-12

Now, since I posted an upgrade video of the Citrix Synchronizer yesterday, I wanted to share some knowledge that I have been troubleshooting for about an good 20 minutes now.When booting up my XenClient 1.0 that was upgraded from RC2, I now get an error stating: Error: ‘Could not get ID of the user’ when […]