The message “XenServer Tools not installed” is displayed in the XenCenter console, in the following scenarios:

Installing XenServer Tools version 6.0 on a Windows 7 virtual machine
Upgrading to XenServer Tools version 6.0 on a Windows 7 virtual machine

Although the installation is completed, administrators notice the preceding message, as shown in the following screen shot:

Additionally, the Citrix Tools for Virtual Machines Service in Windows Services is displayed as disabled and cannot be enabled or started in the Windows 7 virtual machine.

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